Course Certified By:

Introduction

The Advanced Certified Employee Relations Professional course is designed to enhance participants' expertise in managing employee relations within dynamic and complex organizational environments.

With a focus on advanced strategies, practical applications, and compliance with labor laws, this workshop equips professionals to foster a harmonious workplace while ensuring organizational policies align with industry standards.

Participants will gain a deep understanding of conflict resolution, employee engagement, legal considerations, and best practices to become trusted advisors in employee relations.

Objectives

By the end of the course, participants will be able to:

* Develop and implement advanced strategies for managing employee relations effectively.
* Master the skills required for resolving complex workplace conflicts.
* Ensure compliance with labor laws and organizational policies in employee relations practices.
* Enhance employee engagement and build a positive work culture.
* Provide expert consultation to management on employee relations matters.

Who Should Attend?

This course is ideal for professionals seeking advanced expertise in employee relations, including:

* HR managers and specialists.
* Employee Relations (ER) advisors and consultants.
* Labor relations officers.
* Senior managers and team leaders responsible for managing teams.
* Legal and compliance professionals involved in workplace issues.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm